At Superior we strive to adhere to the highest ethical standards in all of our business activities. It is expected that every director, officer, employee or independent contractor ("Representative") of Superior Plus Corp. and its divisions, subsidiaries and affiliates ("Superior") be a representative of Superior's values, be committed to perpetuating the letter and spirit of this Code of Business Conduct & Ethics ("Code") in conducting Superior's business and avoid any action that might expose Superior to potential embarrassment or liability.
Superior has earned a well-deserved reputation for honesty, integrity and maintaining a high standard of business conduct and accountability in achieving success in its businesses. We aspire to create a 'best in class' business organization by developing the best service to customers, empowering our employees, focusing on continuing improvement opportunities, and achieving long-term value and profitable growth for the benefit of our stakeholders.
This Code does not specifically address every potential form of unacceptable conduct, and it is expected that Representatives will exercise good judgment in compliance with the principles set out in this Code. Each Representative has a duty to
Superior believes in dealing openly and honestly with all of its stakeholders, and a concern for 'what is right' must underlie all business decisions.
It is important that Superior be made aware of circumstances that may indicate possible violations of law or this Code. Superior and applicable law prohibit any form of retaliation for raising concerns or reporting possible misconduct in good faith or for assisting in the investigation of possible misconduct. Any violations of this Code must be promptly reported to the Representative's supervisor or internal legal counsel as set out below under "Questions and Reporting". Any Representative may submit a complaint regarding a suspected violation of the Code without fear of dismissal or retaliation.
A concern for what is right should underlie all business decisions and, regardless of location or business unit, at Superior we require all Representatives to:
Each Representative must deal fairly with Superior's customers, suppliers, partners, service providers, competitors, employees and anyone else with whom he or she has contact in the course of performing his or her job. It is essential that all Representatives follow Superior's established policies, procedures and internal controls. Any exception to established policies, procedures and internal controls is prohibited, unless appropriately authorized in advance (as set out below under "Exceptions and Changes").
With this in mind, Superior has established the following guiding principles which we expect all Representatives to adhere to:
Compliance with the Law
In addition to the laws imposed by statute, the law also imposes a duty upon Superior to honour agreements, whether in writing or not, and to act reasonably and in a manner that will not cause harm to others. Representatives shall diligently ensure that their conduct is not and cannot be interpreted as being a contravention of the letter and spirit of laws governing the affairs of Superior in any jurisdiction where it carries on business.
Ignorance of the law will not excuse a party who contravenes a law. Representatives are responsible to keep informed of laws which may affect those affairs of Superior which are under his or her control, or seek the advice of Superior's General Counsel when uncertain about how to proceed.
Superior's continued success is dependent on our valued Representatives, the work they perform, the ideas they contribute, and the ability, creativity and initiative they bring to the organization. Superior is committed to maintaining a positive work environment. In working together, Representatives shall treat each other with respect, dignity, honesty and fairness. Superior believes in providing opportunity for employees to be fully challenged, develop their skills and abilities, and reach their career goals.
As set out in Superior's policies on Representative conduct, in all matters, including hiring, supervision, compensation, promotion and termination, no person shall be discriminated against because of race, religious beliefs, gender (including sexual harassment and pregnancy), sexual orientation, physical or mental disability, ancestry or place of origin.
Health, Safety and the Environment
Superior is committed to safe and healthful working conditions for all Representatives and third parties, and to conducting its activities in an environmentally responsible manner. Representatives are expected to read and to understand the environmental and safety policies and procedures related to the Representative's respective business and participate fully in this effort.
Representatives should seek to improve operations to avoid injury or sickness to persons and damage to property and the environment, and give due regard to all applicable safety standards, regulatory requirements, technical and conventional standards and restraints. All conditions, situations or accidents which give rise to health, safety or environmental concerns must be immediately reported to the appropriate internal authority overseeing health, safety or environmental concerns in that respective division of Superior.
Accounting and Financial Reporting
Every Representative is required to follow prescribed accounting standards, accounting controls, audit practices and financial reporting procedures.
Accurate, timely and reliable books of account and records, reflecting and describing, in reasonable detail, all of its corporate transactions, are essential for effective management to ensure Superior meets its business, legal and financial obligations. Data must not be falsified or altered in any way to conceal or distort assets, liabilities, revenues, expenses or the nature of the activity. Representatives should ensure all business transactions are properly authorized and that transactions be completely and accurately accounted for, recorded, and supported by accurate documentation in reasonable detail.
In accordance with Superior's disclosure obligations, all financial communications and reports must contain full, fair, accurate, timely and understandable disclosure and be delivered in a manner that facilitates the highest degree of clarity of content and meaning consistent with Superior's Communication and Disclosure Policy, so that readers and users will be able to quickly and accurately determine their significance and consequence.
No information may be concealed from Superior's external auditors, Board of Directors or the Audit Committee of the Board of Directors. Any suspected violation relating to accounting or financial reporting matters should be reported in accordance with Superior's Whistleblower Policy.
Conflict of Interest
Representatives must avoid interests or relationships where their personal interests may possibly corrupt their judgement or motivation in acting in the best interests of Superior. Representatives shall not use their status with Superior to obtain personal gain from those doing or seeking to do business with Superior. Each Representative shall act in such a manner that his or her conduct will bear the closest scrutiny should circumstances demand that it be examined; if it seems like a conflict of interest, it probably is.
Where a conflict of interest situation may exist or be perceived to exist, the Representative may be put in a compromising position or his or her judgement or objectivity may be questioned; a Representative is expected to remove themself from the conflict/report it to a supervisor or resolve such a conflict in Superior's favour.
Superior wants to ensure that all Representatives are, and are perceived to be, free to act in the best interests of Superior. Immediate and full disclosure to managers or supervisors by Representatives of areas of potential conflict of interest will allow appropriate steps to be taken to protect the individual from these situations.
For example: Representatives who hold outside employment or participate in charitable, educational, cultural, political and not-for-profit organizations should ensure that it does not adversely affect their job performance at Superior or results in the creation of a conflicting interest
It is also Superior's policy to deal fairly and lawfully with all customers, suppliers and independent contractors purchasing or furnishing goods or services. Representatives shall always seek to obtain goods and services on a competitive basis at the best value considering price, quality, reliability, availability and delivery.
Gifts, Benefits and Entertainment
Representatives shall not accept gratuities or favours of any sort having more than a nominal value from any person, organization or group that does, or is seeking to do, business with Superior or any of its affiliates or from a competitor of Superior or any of its affiliates. Likewise, no Representative shall offer or provide, either personally or on behalf of Superior, any excessive gifts, entertainment or payments of any amount of money, either directly or indirectly, to any supplier, customer, sub-contractor, or competitor of Superior's.
Political Contributions and Government Relations
The direct or indirect use of Superior's funds, goods or services as contributions to political parties, campaigns or candidates for election to any level of government requires approval of the President and CEO of Superior. Generally, Superior does not make or reimburse individuals for contributions except when public policy issues have the potential to impact Superior's business.
Superior, as an entity offering services within a regulated industry, must be especially sensitive to the interaction with public officials, foreign and domestic. All interaction and communications between Representatives and public officials are to be conducted in the highest ethical manner, in accordance with Superior's Anti-Corruption Policy and must not compromise the integrity or reputation of any public official, Superior, its affiliates or its Representatives.
In the course of their service with Superior, Representatives may have access to information that is confidential, privileged, of value to competitors of Superior or might be damaging to Superior if improperly disclosed.
Superior respects privileged customer and employee related information, and therefore all Representatives must protect the confidentiality of such information. If there is any doubt as to what can or cannot be discussed outside of Superior, Representatives should err on the side of discretion and not communicate any information. Representatives should also consult Superior's Communication and Disclosure Policy.
The use or disclosure of confidential information must be for company purposes only and not for personal benefit or the benefit of others. This applies to disclosure of confidential information concerning Superior or its business activities as well as information with respect to companies having business dealings with Superior. To preserve confidentiality, disclosure and discussion of confidential information should be limited to those individuals who need to know the information.
Representatives shall not use material, non-public information, before it is publicly disclosed, for their own financial gain or for that of their associates. All individuals who come into possession of inside information should be mindful of Superior's Insider Trading Policy. Representatives are obligated to preserve the confidentiality of information entrusted to them even after they leave the Corporation, except when disclosure is authorized or legally mandated.
In its business, Superior and its Representatives come in contact with members of the business and investment community, including community groups and representatives of the media. Superior strives to maintain its good reputation in the community and therefore needs to ensure that individuals speaking on behalf of Superior recognize and deal with sensitive issues in an appropriate manner and consistent with Superior's Communication and Disclosure Policy. Enquiries related to matters of a sensitive nature should be directed to the Vice-President, Investor Relations or senior management. The Vice-President, Investor Relations shall then refer the matter to either the Chief Executive Officer or Chief Financial Officer where appropriate.
Company Property and Opportunities
All Representatives are responsible for protecting Superior's assets, and managers are responsible for establishing and maintaining appropriate internal controls to safeguard Superior's assets against loss from unauthorized use or disposition. Activity outside of incidental personal use of Superior's property, including investment and other business opportunities, is not permitted without specific authorization.
All inventions, discoveries and copyrights made by Representatives during or as a result of their employment or contractual relations with Superior (where company time, equipment, resources or pertinent information has been used for personal gain) are the property of Superior unless a written release is obtained from the Chief Executive Officer.
Superior and its Representatives shall honour the proprietary rights of others as expressed in patents, copyrights, trademarks and industrial design.
Each Representative has a duty to avoid circumstances that would violate the letter or spirit of this Code, and it is essential that all Representatives follow established policies, procedures and internal controls. It is the responsibility of every Representative to bring to the attention of Superior's senior management any knowledge of a situation which might adversely affect Superior's reputation. All Representatives are encouraged to report, verbally, or in writing any behaviour of other Representatives which they reasonably believe is illegal or unethical.
Unscrupulous dealings, non-compliance with this Code or the law, or other dishonest or unethical business practices are forbidden and may result in disciplinary action, including termination from employment or termination of contractual relations and, if warranted, legal proceedings. Effective remedial action will be commensurate with the severity of the violation, and, if determined appropriate, a matter may be referred to the appropriate authorities.
3. Questions & Reporting
If an employee or independent contractor has any question of appropriateness in a particular situation, areas of conflict or disagreement with any aspect of this policy, the matter should be discussed with the employee's or contractor's respective supervisor. There may be situations in which it is impractical or inappropriate for an employee to bring the matter to his or her supervisor. In these instances, employees should seek the advice of the Vice President, Human Resources of the employee's business division or Superior's General Counsel.
In view of the ever-increasing complexity of laws affecting business activity, if a director or officer has any question of appropriateness in a particular situation, areas of conflict or disagreement with any aspect of this policy, the matter should be discussed with the Chief Executive Officer, Chairman of Superior's Board of Directors or Superior's General Counsel.
It is essential that all Representatives understand and be responsible for abiding by this Code. Any suspected violations of this Code must be reported directly to the Representative's supervisor or Superior's General Counsel or in accordance with Superior's Whistleblower Policy. Reporting may be made anonymously. Any complaints submitted will be promptly and thoroughly investigated.
Superior strictly prohibits and does not tolerate unlawful retaliation against any Representative. Representatives shall be protected from retaliation, including any threats or form of discipline, reprisal, intimidation or other form of retaliation for participating in any activity protected by law. No adverse action will be taken against any individual for making a complaint or disclosing information in good faith, and any Representative who retaliates in any way against an individual who in good faith reports any violation or suspected violation of this Code will be subject to disciplinary action.
4. Exceptions and Changes
In very limited circumstances, exceptions may be made under this Code. Any exception proposed to be made under this Code shall be presented by the Chief Executive Officer or Chief Financial Officer to the Board of Directors for its approval.
Any amendment to this Code must be in writing, approved by the Board of Directors and the Chief Executive Officer of Superior, and will be disclosed as required by applicable laws and regulations or listing standards.
This code was last amended and restated by the Board of Directors on November 1, 2012.
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